- Description
- Return Policy
- Shipping Policy
- FAQs
Keep Calm and the Delicate Cup Tea Art Pot is here.
High-Quality Material: This teapot kettle is made with high-quality borosilicate glass—heat-resistance from -20 to 150 degrees Celsius. The teapot is stovetop safe, microwavable, and dishwasher safe. You can put it directly on a gas or electric stovetop with medium heat to heat water to brewing.
Teapot With Infuser: This tea kettle has a removable infuser, which is made with food-grade 304 stainless steel, very safe and easy to clean, perfect for blooming and loose leaf tea. The lid fits the teapot when the tea strainer is inserted or removed.
Thick and Durable: The teapot is made with 4mm thick clear glass, beautiful and durable. And it is designed with a non-dripping spout and a perfect ergonomic handle for sturdy grip. You can smoothly pour tea, eliminating any risk of marrying your clothes, furniture, or tableware.
Specifications:
- Material: Glass
- Technique: Heat-resistant Glass
- Feature: Eco-Friendly
To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to (Support@clizzeo.com) with your full name, order number, item description, and the reason for your return.
- Faulty Product: If the product has a manufacturing defect.
- Wrong Item Sent: If we send you the wrong product, color, or size.
Your Responsibility
Oops! Somewhere along the way, you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately, we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
- Take a photo of the problem – If the problem is size, please use a ruler.
- Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to (support@clizzeo.com).
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support email.
clizzeo always strives to get the products to the customer as soon as possible, and it usually takes a period of (7 days to 21 days), please visit the shipping policy page to know more details
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